Office Management Professional

Introduction:

Office Management Professional is an exciting and interactive training course.  It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries, and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organization’s success.

This training course covers a wide range of interrelated topics critical to the effectiveness of office personnel and administrative staff in meeting their roles and maximizing their contribution to their teams and organizations. Emphasis is placed on building on existing good practice and on recognizing areas where improvements can be made and developing strategies accordingly. Emphasis is also placed on managing the network of relationships and inter-personal skills and communication.

Course Objectives:

By the end of the course, participants will be able to:

• Extend their understanding of their roles and the key contribution they make to organizational success
• Review their working relationships
• Review and develop their personal organization, communication, and interpersonal skills
• Develop an action plan to help themselves, their boss and other colleagues work in more effective and efficient ways