Introduction
This course is designed to shed light on all the activities under the employee relations’ function. From administration to grievance resolution, the course material and resources ensure that attendees improve their awareness and hence, their engagement level within the employee relations functions of their organization.
Course objectives:
By the end of the course, participants will be able to:
- Understand the concept of corporate culture and its impact on employee relations
- Know the different types of grievance systems and how to implement them
- Choose the best and most effective employee discipline approaches
- Identify different employee work problems and how to handle them
- Increase the level of employee engagement by measuring satisfaction and providing corrective solutions to low levels of engagement