Certified Crisis Management Professional

Introduction:

This training course offers Participants the basics in identifying, preventing, and controlling crisis situations, and helps understanding the importance and challenges faced when addressing Crisis Management, which is vital for the safety and security of human life, revenues, and reputation. 

During this training course, Crisis Management activities from preparation to training and compliance are covered, various stages of a crisis are discussed, Crisis Management functional structure, roles & responsibilities and procedures are also discussed.

This training course emphasizes the importance of communication and making instant and effective decisions at the different stages of the Crisis: The Pre-Crisis, during the Crisis and post-Crisis, including the assessment and identification of the most common weaknesses found to adjust and improve.

The training course concludes by elaborating on the distinction between Crisis Management and Risk Management which are often confused.  

Course Objective:

By the end of this training course, participants will be able to:

• Understand the definitions of key terms of Crises & Crisis Management
• Explore the different stages of a Crisis
• Identify the Crisis Management process Steps
• Define the Roles & Responsibilities of The Crisis Management Team
• Develop a Comprehensive Crisis Management Plan