Course Outlines:
Module One:
Introduction to Human Resources Management
- Core functions and responsibilities of the HR manager
- Key challenges facing HRM professionals in the modern business world
- The role of communication in HRM
- The difference between the strategic HRM plan and HR plan
Module Two:
The Recruitment and selection process
- The stages in the recruitment process
- Developing a job analysis and job descriptions
- The different types of recruitment strategies
- The advantages and disadvantages of different recruitment strategies
- The selection processes
- The different types of interview methods
- Situational and behavior description interview questions
- The different types of tests and selection methods
Module Three:
Training and Development
- The importance of training and development
- Training need analysis and development plan
- Define the different types of training
- Training delivery methods
Module Four:
Managing Employee Performance
- Performance appraisals type and method
- Poor employee performance management
- The five categories of performance issues
- Effective discipline process
- Employee separation process
Module Five:
Organisational Culture
- The meaning of organizational culture
- Culture Transition
- The four key types of organizational culture
- Different types of organizational change
- The five key change management strategies
Module Six:
Managing Employee Motivation and Retention
- Different motivational theories
- The management role in improving employee motivation and retention
- Why employees leave an organization
- Retention strategies that can be used to help motivate and retain employees