Emotional Intelligence

Course Outlines:

Module One:

Advanced Understanding of Emotional Intelligence and Emotional Excellence

• History of Emotional Intelligence
• Emotional Intelligence (EI) Defined and Applied at Work
• Emotional Intelligence Blueprint
• Developing Optimism and Overcoming Pessimism
• Validating Emotions in Ourselves and Others
• Applying Emotional Excellence at Work
  

Module Two:

Understanding and Managing Emotional Stress, Anxiety & Depression

• Understanding Emotional Stress
• Stressors On Our Lives
• Anxiety and Depression
• Recognizing Anxiety Disorders
• Dealing with Post-traumatic stress disorder
• Managing Depression

Module Three:

Understanding Human Development for Building a Healthy Self-esteem

• Understanding Healthy Human Development
• Applying the Erikson’s Stages of Psychosocial Development
• Improving Self-esteem
• Understanding Our Inner Dialogue
• The Power of Thought
• Create What You Want

Module Four:

Emotionally Excellent Relational Skills

• Creating Positive Relationships
• Growing Our Self-awareness
• Breaking Communication Barriers
• Applying Effective Communication Strategies
• Frames of Reference
• Creating Synergy in Teams

Module Five:

Emotional Excellence for Work-Life Balance

• Eustress and How It Affects Us
• Building a Solid Foundation
• Mental Strategies
• Managing Distress at Work
• Holistic Management of Negative Stress
• Developing an Action Plan