Course Outlines:
Module One:
Introduction to effective meeting management
- Why do we have meetings?
- When to call for a meeting
- Types of meetings
- Ineffective meetings and their effect on the organization
- Barriers to effective meetings
Module Two:
Planning effective meetings
- The use of 6 W’s; Who, what, when, where, how, why?
- Creating a solid agenda with achievable meeting objectives
- The key to shorter and better meetings
- Importance of proactive communication
- Advantages of planning time-restricted meeting
Module Three:
During the meetings
- Importance of starting on time
- Identify the meetings roles- chair, secretary, and attendees
- How to deal with lateness and interruptions
- How to facilitate a meeting effectively – facilitator techniques
- Spotting negative behaviors and dealing with them
- Importance of effective communications – verbal and non-verbal
- How to control your meeting
Module Four:
Closing meetings and follow up
- Preparing useful minutes
- How to finalize the meeting and distribute actions
- Follow up on actions and progression
- Looking for feedback