Competencies Design, Development and Implementation

Course Outline

Module One:

Designing The Competency System

• Why have a Framework? Defining the Business Purpose

• ‘Competency/Competencies’ and ‘Competence/Competences’

• Aligning the Required Competencies to Business Objectives and Strategy

• Framework Structure: Technical or Behavioral – Specific or Generic?

• Data Gathering Methods

• Utilization of the System: Online or Paper-Based?

Module Two:
Developing the Competency Framework System

• Consideration of Assessment Factors

• Creating and Writing the Framework Terminology

• Examples of Frameworks: Keep It Simple

• Testing and Calibrating the Competency Framework

• Review the Framework: Continual Improvement

Module Three:

Behavioral Framework: Design and Development

• Identification of the Behaviors to Measure

• Defining the Behavioral Competency Criteria and Levels

• Methods of Assessment and Utilization: Psychometrics

• Competency Requirements of People to Assess

• Practical Assessment Exercise

Module Four:

Technical Framework: Design and Development

• Defining the Technical Behaviors to be Measured

• Measurement Methods, Levels and Assessment

• Technical Data Gathering and Assessment

• Competency Requirements of People to Assess

Module Five:

Implementation and Assessment of the System

• Utilizing the Frameworks for Recruitment, Assessment and Development

• Implementation Strategy Plan

• Communication Plan to ensure Full Co-operation and Buy-in

• Developing a Training Strategy of those Using the System

• Review and Feedback of the System