Building Skills for Working In Teams

Course Outlines:

Module One:

Starting From Within – You, The Team Leader

• Know Yourself as a Team Leader – your strengths and style preferences
• Examine and Challenge Your Personal Belief System
• Set Personal Goals To Guide Your Outputs
• Manage Your Time and Activities
• Embrace the Power of Role Modelling

Module Two:

Establishing Team Environment, Membership and Roles

• Learn From What High Performing Teams Do
• Conduct a Team Purpose Analysis        
• Map Your Stakeholders
• Build an Energetic Team Environment
• Identify Critical Team Roles
• Identify Effective Team Behaviors
• Learn How Teams Develop

Module Three:

Building Outstanding Team Productivity, Progress and Learning

• Deploy Motivation Theories in Team Management
• Get Things Done – How to Influence Stakeholders
• Influence and Motivate Different Social Style Preferences
• Help The Team Cope with Change and Develop Resilience
• Incorporate Systems Thinking for Continuous Team Improvement
• Use Team After Action Reviews for Continuous Improvement
• Celebrate Great Team Performance

Module Four:

Building Frictionless Team Communications

• Understand How Communication Works – and Doesn’t Work
• Identify and Overcome Barriers to Communication
• Fine-Tune Your Communications – The Process of Listening
• Fine-Tune Your Communications – Asking Questions
• Develop Positive Learning in Teams – Appreciative Inquiry
• Give Feedback that Improves Performance    
• Manage Meetings Efficiently and Effectively

Module Five:

Dealing with Team Conflicts and Using Them to Improve Team Performance

• Identify and Avoid Ineffective Team Dynamics
• Understand and Deal with Dysfunctional Behavior
• How to Manage Conflict – Ground Rules for Effective Conflict Resolution

Creativity for Team Problem Solving and Learning

• Overcome Blocks to Creativity
• Adopt a Process for Creativity and Decision-Making